If you’re like many SQL Server professionals, communicating with non-technical colleagues can present a variety of challenges, especially if you need to give project updates, detail procedures, share information, correct mistakes, or explain why a process does or doesn’t work. No matter where you work or in what capacity, you will come in contact with many coworkers whose communication styles are different from your own. In this interactive workshop you will learn how to get your points across more effectively to your non-technical colleagues. Take-aways include: • Determining your personal communication style • Understanding the strengths and weaknesses of the four communication styles • Adapting and expanding your communication style • Creating a communication strategy for specific colleagues. Each workshop attendee will receive an autographed copy of Don’s book, "Speaking Your Mind in 101 Difficult Situations."